Digital
Quadient’s Digital automation platform offers an array of high value cloud-based software applications available through SaaS subscriptions.
These applications include customer journey mapping, invoice-to-cash, procure-to-pay, communication management, document automation, intelligent forms, and hybrid mail. They are delivered through an integrated cloud platform featuring services such as a centralized control panel, value-added services, add-on capabilities, AI-powered digital interactions, and integrated support, also enabling access to other applications.
By addressing many business pain points, Quadient’s digital automation offering brings unquestionable customer benefits, from cost benefits to greater convenience and strictest compliance.
Quadient’s Mail automation platform combines both hardware equipment (franking machines, folder-inserters, letter openers, addressing systems, rating scales) and its associated software and digital printing functionalities.
In most cases, the equipment is placed through rental or leasing contracts. The highly automated services provided by Quadient’s Mail automation platform deliver tangible customer benefits, including labor cost savings associated with greater efficiency, cost benefits generated by access to the best and most accurate postage rates, higher convenience thanks to in-house mail creation and better compliance with proof of mailing integrity, audit trails and tracking.
Lockers
Quadient’s Lockers automation platform provides a series of applications dedicated to parcel pick up and returns. Parcel lockers and drop boxes are set either indoors or outdoors, equipped with security cameras and available on a 24/7 basis.
Quadient’s Lockers automation platform has two main categories: open network infrastructure and sales & rentals of lockers for private use. Regarding open networks, Quadient deploys and operates an infrastructure of lockers in selected countries (France, Japan, the UK).
This infrastructure of lockers is used on a fee per parcel model by large international and domestic carriers. Typical locations for these parcel lockers include train stations, gas stations, car parks or supermarkets. On the other hand, in the same countries as well as in the United States, Quadient equips targeted verticals including residences, universities, retailers and distributors with parcel lockers for the specific needs of residents, students, retail consumers and shoppers. Customer benefits range from reduced delivery and collection costs to 24/7 availability, greater convenience and experience, improved security of parcel delivery and reduced CO2 emissions in city centers.
