Registration Documents

URD xHTML

2020 Universal Registration Document - xHTML version (French Version)

2020 Universal Registration Document - xHTML version (French Version)

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URD PDF

2020 Universal Registration Document - PDF version (French version)

2020 Universal Registration Document - PDF version (French version)

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Documents d’enregistrement

2019

2019

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2018

2018

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2017 Registration document

2016 Registration document 

2015 Registration document

2014 Registration document

2013 Registration document

2012 Registration document

2011 Registration document

2010 Registration document

2009 Registration document

2008 Registration document

2007 Registration document

2006 Registration document

 

Interim Financial Reports

RFS

2020 half-year financial results

2020 half-year financial results

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RFS

2019 half-year financial results

2019 half-year financial results

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RFS

2018 half-year financial results

2018 half-year financial results

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RFS

2017 half-year financial results

2017 half-year financial results

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2016 Interim Financial Report

2015 Interim Financial Report

2014 Interim Financial Report

2013 Interim Financial Report

2012 Interim Financial Report

2011 Interim Financial Report

2010 Interim Financial Report

2009 Interim Financial Report

2008 Interim Financial Report

2007 Interim Financial Report

2006 Interim Financial Report

2005 Interim Financial Report

 

Non financial performance report

DPEF

2019 Non financial performance report

2019 Non financial performance report

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DPEF

2018 Non financial performance report

2018 Non financial performance report

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Annual reports

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2018

2018

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2017

2017

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2016

2016

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2015

2015

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Rapport annuel 2014

Rapport annuel 2013

Rapport annuel 2012

Rapport annuel 2011

Rapport annuel 2010

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

96% customer satisfaction rate