Signatory of the UN Global Compact
Launched in July 2000 by then UN Secretary-General Kofi Annan, the UN Global Compact is the world’s largest initiative for Corporate Social Responsibility.
As a signatory of the UN Global Compact, Quadient is committed to promoting the ten principles in the areas of Human Rights, labor, environment and anti-corruption within its sphere of influence. We disclose our progress on implementing the Ten Principles and the activities we are carrying out in support of the 2030 development agenda in our Communication on Progress (CoP).
Our ambitions to support the SDGs
“Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all”
Quadient is involved in education matters, mainly through its philanthropic initiatives (in kind donation of devices to schools, financial donations) and through partnerships with schools or universities in France, the UK, and the Czech Republic. The Company also regularly builds effective learning programs to enhance the skills and capabilities of employees and recently invested in e-learning solutions such as LinkedIn Learning, English courses online, and Ignite program for Senior Leaders.
Main stakeholders impacted: employees and communities
“Achieve gender equality and empower all women and girls"
Quadient is committed to gender equality and, as far as possible, it wants to not only recruit more women but also allow them to access management positions through internal promotion. In this respect, a women's leadership program has been developed. Sponsored by Quadient's CEO and the Executive management team, the program delivers practical insights and skills focused on both the challenges and opportunities for women in leadership.
Women leaders will build a powerful learning network and in turn empower other women and be part of their success story.
Main stakeholders impacted: employees
“Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all”
In accordance with its code of ethics and supplier code of Conduct, Quadient is particularly vigilant as to the working conditions of all its suppliers and partners, and is committed to respecting the fundamental principles set out in the United Nations’ Universal Declaration of Human Rights and the conventions of the International Labour Organization. Moreover, it helps boost employment in the different regions of the world in which it operates.
Main stakeholders impacted: partners and employees
“Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation”
As a committed and innovative player in the fields of digital communication (Customer Communication and Experience Management solutions, paperless digitalization) and the value chain for parcel lockers, Quadient’s business naturally dovetails with this goal.
Main stakeholders impacted: partners, customers and communities
“Reduce inequality within and among countries"
Quadient aims to create an inclusive and diverse culture indicative of the Company’s equal opportunity employer philosophy. The Company gives all employees the opportunity and means for personal and career development worldwide. Quadient also strives to provide the same good working conditions and advantages (mutual insurance, paid holidays, decent salary) to all its employees working in around 30 countries. Quadient hires local employees whenever possible. For example, the relocation of the Memphis logistics center to Byhalia created 75 local jobs, Finally, Quadient supports its local communities mainly in the fields of Education & Decent Employment, Inclusion & Diversity, and the reduction of waste and pollution.
Main stakeholders impacted: employees, partners and communities
“Make cities and human settlements inclusive, safe, resilient and sustainable”
Quadient leverages technology to consistently innovate and improve its portfolio of high-quality, reliable and secure solutions for customers. The Company develops cutting-edge sustainable solutions to help its customers fulfill their needs while contributing to sustainable development. For example, in cities facing higher volumes of e-commerce deliveries as a result of consumers shopping online, traffic congestion from delivery trucks continues to grow, leading directly to increased CO2 emissions. Parcel lockers solutions help to reduce missed deliveries and therefore reduce CO2 emissions related to the re-delivery of parcels.
Main stakeholders impacted: communities, partners and customers
“Ensure sustainable consumption and production patterns”
Quadient is a player in the circular economy through its remanufacturing approach. Furthermore, the Company deploys collection processes for its end-of-life products and consumables.
Main stakeholders impacted: customers
“Take urgent action to combat climate change and its impacts.”
Quadient participates in initiatives to reduce energy consumption, optimize upstream and downstream freight transport, and reduce the carbon footprint of its products, detailed in the environmental section below.
Main stakeholders impacted: communities, partners and customers
We respect and support Human Rights
Quadient runs its business with great respect for the fundamental principles set forth in the United Nations Universal Declaration of Human Rights and the labor standards of the International Labor Organization (ILO). We strongly condemn:
- Modern slavery and the traffic of human beings
- All forms of illegal, forced, or compulsory labor, in particular child labor
- Discrimination in respect of employment and occupation
- Restriction of freedom of association and the right to collective action
- We ensure that our operations comply with our Code of Ethics through our procedures and internal control systems including regular operating reviews, risk management, internal audits and suppliers’ assessments.
We have deployed an Integrated Management System (IMS) and have been committed to global standards for many years.
ISO certifications drive us to improve our processes and services continually, to deliver products and services on time and fit for purpose; to offer support and services that ensure the best use of our products and solutions; to conform to regulatory requirements and applicable international and industrial standards and to understand and meet the needs of our customers, suppliers, employees, and shareholders.
Our certifications include:
- Quality Management System (ISO 9001)
- Environment Management System (ISO 14001)
- Information Security Management System (ISO 27001)
- Code of practice for information security controls for cloud services (ISO 27017)
- Code of practice for protection of Personally Identifiable Information (ISO 27018)
- Occupational Health and Safety (ISO 45001)
- Capability Maturity Model Integration (CMMI)
At Quadient, we are committed to transparent reporting on our sustainability performance.
We use the Global Reporting Initiative (GRI) Standards as a basis for disclosure. GRI Standards help businesses and other organizations understand and communicate their impacts on ESG issues by providing them with the global common language. They are regularly reviewed to ensure they reflect international best practices for sustainability reporting and help us respond to the expectations of our stakeholders.
Our 2021 Universal Registration Document is prepared in accordance with the GRI Standards: Core option.